Scheduling an RCC event

• You must arrange for a conference bridge with your phone company or telecom services provider before booking a RCC event. Sprint RCC provides only the captioning and voice relay for a conference call you have scheduled or have been invited to join.
• Currently, all RCC calls are scheduled using an online ordering system at www.ncrelaycc.com (high-speed internet connection not required)
• Complete the online ordering form including date, time, conference call number, and PIN number, if needed, so that your captioner may dial-in to the event to hear the audio.
• Schedule your event 48 hours (2 working days) in advance to guarantee coverage
• Providing specific information when booking your event (i.e., proper names, call agenda, speaker or PowerPoint notes, etc.) will improve conference call accuracy

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