How to make calls using your CapTel phone

• Place a CapTel Relay call the same way you would using a traditional phone—pick up the handset and dial the number directly. The CapTel phone automatically connects to Sprint’s captioning relay service as you dial.
• When the person you’re calling answers, you hear everything that he/she says, just like a traditional phone call. Behind the scenes, a specially-trained operator at the CapTel relay center transcribes everything the other party says to you into written text (captions) using voice-recognition technology.
• The captions appear on a bright, easy-to-read display window built into your CapTel phone. And because captions appear almost simultaneously with the spoken word, CapTel phone users understand everything that is said—either by hearing it or by reading it.

CLOSE WINDOW