How to receive calls with your CapTel phone

• In order for you to receive captions on an incoming call, the person calling you should first dial the CapTel Relay Service (877-243-2823 toll free) and then enter your phone number.
• Calls received through the CapTel service and standard voice calls are answered the same way with a CapTel phone—simply pick up the handset.
• If the incoming call is through Sprint’s CapTel Relay Service, your CapTel phone automatically provides captions throughout the conversation.

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