Relay North Carolina



CapTel NC Resources:

CapTel Overview

As Seen on TV

Comparison Chart

How to get CapTel

CapTel Demonstration

Presentation/Exhibit Request

CapTel Customer Service

Captioned Telephone

Service Feedback




CapTel North Carolina

Dial 7-1-1 or 1-877-243-2823
(Para subtítulos en español: 1-866-217-3362)

CapTel® is short for captioned telephone. CapTel phone users place a call in the same way as dialing a traditional phone. CapTel uses voice recognition technology to display verbatim captions of the conversation on the telephone’s screen, allowing the person to hear and read all comments.

24-hour-a-day service is offered at no cost to users. Users are responsible for their own long distance charges.

Spanish Captioning is available for Spanish-to-Spanish calls everyday from 8 a.m. to midnight Eastern Standard Time.

For Hearing callers:
Dial 877-243-2823 to reach a CapTel user.

Please note that 7-1-1 will work for CapTel calls.

For more information:

Video: CapTel

Diagram: How CapTel works

CapTel 840 Cheat Sheet (NOW AVAILABLE)

CapTel 800 Cheat Sheet

CapTel 200 Cheat Sheet