Relay North Carolina (Relay NC) is funded by a surcharge on landlines and wireless connections in North Carolina and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

TTY and Voice Carry-Over (VCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2019 Relay NC - All Right reserved.

RELAY CONFERENCE CAPTIONING (RCC)

  1. A text entry window is provided for you to type to your captioner. Your comments/questions will be spoken on your behalf by the captioner at the earliest break in the discussion or otherwise where appropriate. As the captioner is speaking on your behalf, you will see your original text to the captioner added to the real-time streaming display.
     

  2. If you prefer to speak directly into the discussion or conference call, please join the audio conference bridge provided for all participants.

HOW DOES RELAY CONFERENCE CAPTIONING WORK?

PARTICIPATION OPTIONS:

RCC PARTICIPANT PREFERS TO TYPE:

Captioner joins audio conference bridge, listens and transcribes conference call.

 

Deaf/hard of hearing RCC participant reads the conference call captioning using a computer, tablet or mobile device.

 

The RCC participant types their responses and sends via “Message to Captioner”.  

 

Captioner reads aloud the RCC participant’s responses to conference call participants.

RCC PARTICIPANT PREFERS TO SPEAK:

Captioner joins audio conference bridge, listens and transcribes conference call.

 

Deaf/hard of hearing RCC participant reads the conference call captioning using a computer, tablet or mobile device.

 

The RCC participant speaks directly to conference call participants through the conference bridge.

VIDEOS:   

GENERAL RELAY CONFERENCE CAPTIONING 

EMBEDDED RELAY CONFERENCE CAPTIONING 

RELAY CONFERENCE CAPTIONING: "OPTIONS"