Relay North Carolina (Relay NC) is funded by a surcharge on landlines and wireless connections in North Carolina and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

TTY and Voice Carry-Over (VCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2019 Relay NC - All Right reserved.

RELAY CONFERENCE CAPTIONING (RCC)

RCC TECHNICAL SUPPORT

Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider, etc.​

SCHEDULING DEPARTMENT

  • Office:  833-250-2784

  • Support E-mail: RCC@sprint.com 

  • Fax: 877-877-3291

 

TECHNICAL DEPARTMENT

Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider, etc.​

 

24-HOUR EMERGENCY SUPPORT

  • 833-250-2784
    Please limit calls to 24-hour emergency number to "on-air" or "during live event" problems or issues. 

HOURS OF OPERATION

  • Scheduling or Technical Department
    is available 24 hours a day/7 days a week.
     

  • Relay Conference Captioning service
    is available from 8:00 AM to 6:00 PM local time.

TECHNICAL REQUIREMENT

  • RCC service is optimized for Internet Explorer, Chrome, Firefox, or Safari, with cookies and JavaScript enabled. A high-speed internet connection is required.